Job Description:

Applus+ Technologies, Inc. is a rapidly growing, entrepreneurial technology company, subsidiary of a multi-billion dollar international utility and public services holding company. We provide technology and management services to state and local governments nationwide. Applus+ Technologies, Inc. is a diverse organization that offers a casual dress environment with an entrepreneurial spirit.

At Applus+ Technologies Inc., we offer our employees an environment where they can share their ideas. Ours is a fast-paced, challenging environment that encourages growth, fosters teamwork, and rewards results. Applus+ Technologies is full of diverse opportunities that continually build upon your knowledge and skill. Applus+ Technologies Inc. operates offices nationwide and offers a wide range of possibilities. We are committed to diversity. Applus+ Technologies is an Equal Opportunity Employer. As an example, we are 54% minority and 46% female employees in the corporate office.

CORE ROLE:

Perform the daily administrative activities associated with maintaining the Washington program Windows 2000/2003 network including Windows 2000/2003 administrative tasks, and general network support and guidance as required to maintain the enterprise network including hardware and software.

ESSENTIAL DUTIES:

Support all Washington locations to ensure network, host computer system, and individual PC’s are functioning optimally.

Preventative Maintenance of the Washington program network, Windows 2000/2003 servers, Windows 2000/2003 application software (e.g. SQL, IIS, DNS, WINS, DHCP) and Windows 2000/2003 3rd party software on an enterprise scale.

Available to troubleshoot problems after daily operational hours.

Perform daily activities as listed below:

• Examination of event logs and check system backup logs.

• Perform Windows 2000/2003 error diagnosis and resolution.

• Change backup tapes when necessary.

• Monitor system and network components and analyzing performance.

• Recommend system upgrades and updates as necessary.

• Work with vendors to repair hardware and software issues.

• Maintain Policies and Procedural documentation.

Handle support requests for clients and internal staff regarding system support, applications support, connectivity issues, software installations, upgrades, etc.

Work within a change management log system for ALL activities performed on enterprise level servers.

Calmly and collectively perform disaster recovery procedures as necessary in a time-critical manner.

Work with remote Corporate staff (in state of IL) to escalate complex issues.

Recommend and implement new hardware and software for internal office solutions.

Research and stay current on new technologies and techniques.

Compose status reports, self-evaluation reports, proposals and performance reports for management.

Maintain Nortel Phone System.

Support Windows Server Clustering.

Other responsibilities as assigned by the Director of Technology or Program Manager.

KNOWLEDGE AND SKILLS:

Possess an understanding of LAN and WAN concepts including, but not limited to: VPN, Routers, Switches and Hubs.

Strong verbal and written communication skills are a must.

Must be able to perform in a fast-paced environment and have superior organizational skills.

Excellent proficiency in administration of Windows 2000/2003 Server, IIS 5.0 (Including Microsoft HTML and .ASP applications), DNS, WINS, DHCP, with an understanding of high availability concepts including clustering.

Utilize queries written in Transact SQL and a familiarity with Microsoft .NET, .ASP, and HTML. Experience with third party backup and recovery packages is necessary.

Knowledge of Hot-Swappable RAID devices, clustering, iSCSI, alert mechanisms and UPS

EDUCATION AND EXPERIENCE:

Bachelors Degree in related field and Microsoft Certified Systems Engineer (MCSE).

Three to five (3-5) years of experience managing similar projects is required.

Experience with Sonicwall firewalls and VPN a plus.

Software experience should include the ability to utilize and modify queries written in Transact SQL and a familiarity with Microsoft .NET, .ASP, and HTML. Experience with third party backup and recovery packages is necessary.

Hardware experience should include understanding of iSCSI, Hot-Swappable RAID devices, windows clustering, alert mechanisms and UPS.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.